Project Title: Temporary Dental Staffing
Project #: RFP-226-2019
Issued by: Multnomah County view agency website
Publish Date: 5/24/2019
Due Date: 6/26/2019 This opportunity has closed.

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PRE-PROPOSAL CONFERENCE: There will not be a pre-proposal conference for this sourcing event. SERVICE DESCRIPTION, FUNDING AND CONTRACTING INFORMATION PURPOSE AND OVERVIEW The Multnomah County Health Department’s (MCHD) Integrated Clinical Services is seeking Proposers from whom it may request temporary dental staff on an as needed basis. Services are intended to assist our dental clinics at locations throughout Multnomah County. INTRODUCTION AND PROGRAM HISTORY The MCHD is Oregon’s largest public health department and has provided health services to low-income county residents since 1860. As part of our array of services, MCHD operates 10 Dental Clinics in various settings, including schools and correctional facilities. The provided services include both routine and urgent care; assistance with coordinating referrals to urgent and emergency dental appointments; promoting oral health and prevention practices; improving access to dental services. MCHD is in need of temporary on-call staff to fill in for the regular staff in its 6 dental Clinics, 2 Corrections Health locations, and Multnomah County’s school and community oral health program on an as needed basis. Temporary staff will be used to cover sick days, vacation days and emergency absences for Expanded Functions Dental Assistants (EFDA) and Registered Dental Hygienists (RHD). Work assignments will be contracted on a daily basis dependent on the needs of the County Dental Clinics. GOALS, VALUES AND OTHER IMPORTANT CONSIDERATIONS The goal for this procurement is to establish a long-term relationship with a qualified contractor who can provide a timely response to the intermittent needs of the County for temporary staff, to provide dental health services to the adult and juvenile population in Multnomah County. These services are required to staff MCHD adequately at all times. It is essential that the temporary staff are experienced and competent and have an understanding of Electronic Dental Records, preferably Dentrix. TARGET POPULATION SERVED Our ten (10) dental clinics (including Corrections Health) serve a diverse patient population throughout Multnomah County. Patients consist of insured, uninsured, and independent payers; those with insurance are typically covered through Medicaid. GEOGRAPHIC BORDERS/LIMITATIONS & SERVICE AREAS The service locations requiring temporary dental staff are as follows: Detention Center (Secured Facility) 1120 SE 3rd Avenue 4th Floor, Portland, OR Hours: 7 days a week, 24 hours a day East County Dental Clinic 600 NE 8th Avenue, Gresham, OR 97030 Hours: Monday- Friday, 7:30 am to 6:30 pm Mid-County Dental Clinic 12710 SE Division Street, Portland, 97236 Hours: Monday- Friday, 7:30 am to 6:30 pm Northeast Dental Clinic 5329 NE MLK, Jr. Blvd., Portland, OR 97211 Hours: Monday- Friday, 7:30 am to 6:30 pm Southeast Dental Clinic 3653 SE 34th Avenue, Portland, OR 97202 Hours: Monday- Friday, 7:30 am to 6:30 pm Rockwood Dental Clinic 2020 SE 182nd Avenue, Gresham, OR 97233 Hours: Monday- Thursday, 7:30 am to 6:30 pm School and Community Oral Health Program 10317 E Burnside, 2nd Floor, Portland, OR 97216 Hours: Monday- Friday, 8:00 am to 4:30 pm Inverness Jail (Secured Facility) 11540 NE Inverness Drive, Portland, OR 97220 Hours: 7 days a week, 24 hours a day Billi Odegaard Dental Clinic 33 NW Broadway, 3rd Floor, Portland, OR 97209 Hours: Monday- Friday, 7:30 am to 6:30 pm Locations may be added or removed over the course of the contract period, but this shall not change Contractor’s obligation to provide the contracted services to all added and existing dental clinics. Temporary staff must pass Multnomah County Sheriff's Office security clearance prior to working in corrections facilities. Attachments Requested When Submitting Proposal See Questions 2.1.3 and 2.1.4 for attachments requested. FUNDING The funding source of this contract is a combination of clinic revenue, grants, and Multnomah County General Fund. Services will be provided on an as needed basis. SCOPE OF SERVICES Contractor shall provide licensed dental healthcare professionals on a temporary, on-call basis to staff County dental facilities. MCHD estimates that approximately 2500 hours of straight time  for Expanded Functions Dental Assistant (EFDA) services and approximately 500 hours of straight time for Dental Hygienist services will be needed in a typical year. Contractor responsibilities: Provide copies of current licensure and X-ray Certifications immediately as a contract employee is assigned and dispatched to a County clinic. Contractor may be asked to provide a current CPR card. Contractor shall notify the County of Contractor‘s ability/inability to fill a request no later than 20 minutes after the initial request for same day assignments, and no later than 1 day for pre-scheduled requests. All staff assigned to MCHD shall have the following: One year minimum work experience, not including school internships Current licensure in the State of Oregon Current X-ray Certification Current CPR certification Understanding of Electronic Dental Records, preferably Dentrix and WISDOM (EPIC) Transportation to MCHD facilities Ability to perform minimum physical duties in connection with caring for patients and operating dental equipment. The County provides over-gowns and protective equipment. Temporary staff are required to wear these over-gowns, but may bring their own protective equipment if desired.  Staff ID should be displayed prominently on the over-gown at all times. PERFORMANCE MEASURES/PERFORMANCE CONTRACTING The County will maintain a log of Contractor requests and outcomes to evaluate the Contractor’s performance. If Contractor fails to provide temporary, on-call staff four (4) times in one month, the County will contact Contractor to resolve the issue. If the issue cannot be resolved to the County’s satisfaction, the County may use alternate sources and ultimately terminate the contract. Other performance measures include: 100% invoice accuracy No substantiated complaints regarding professional conduct and customer service CONTRACT NEGOTIATION The County will initiate contract negotiations with the responsive and responsible Proposer with the highest scoring proposal. Multnomah County may, at its option, elect to negotiate general contract terms and conditions, services, pricing, implementation schedules, and such other terms as the County determines are in the County’s best interest. If negotiations fail to result in a contract, the County reserves the right to terminate the negotiations and initiate contract negotiations with the next highest scoring responsive and responsible Proposer. This process may continue until a contract agreement is reached. CONTRACT AWARD Multnomah County strongly encourages the participation of Minority-Owned, Women-Owned, and Emerging Small Businesses and Organizations in providing these services. Through this RFP process, the County is seeking to award one contract. Award, as determined by the County, will be made to the responsible Proposer whose Proposal the County determines is most advantageous to the County based on the evaluation process and evaluation factors described in this RFP. CONTRACT TERM The contract term shall be five (5) years. The County shall have the right to terminate the contract on any contract anniversary date. COMPENSATION AND METHOD OF PAYMENT Payment will be made within 30 days of submission of an itemized invoice for services. Invoices should include dates, contractor staff member’s name, hours worked, site worked at, and costs of services. It is highly recommended that payments can be accepted by electronic fund transfer. INSURANCE REQUIREMENTS The insurance requirements are set forth in Exhibit 2 of the Services Contract located in the Buyer Attachments page, review these requirements carefully. Additional insurance coverage may be required depending on the key features of service delivery chosen by the Contractor. Final insurance requirements will be subject to negotiation between, and mutual agreement of the parties prior to contract execution. In addition to the minimum insurance requirements listed in Exhibit 2 of the attached Sample Contract, the Contractor is required to carry Excess/Umbrella liability at a minimum of $3,000,000. Final insurance requirements will be subject to negotiation between, and mutual agreement of, the parties prior to contract execution. Minimum insurance requirements: Type of Insurance Per Occurrence Aggregate Professional liability 1,000,000 2,000,000 Commercial General Liability 1,000,000 2,000,000 Excess/Umbrella Liability 3,000,000 3,000,000 Workers Compensation $500,000   MINIMUM REQUIREMENTS At the time of proposal submission, Proposers must meet the following minimum requirements. Failure to provide any of the required documents or meet any of the below requirements shall result in rejection of the proposal. The Proposal response must be received by Multnomah County Purchasing no later than 4:00 P.M. local Portland time on the proposal submission deadline. Proposer Representations and Certifications At the time of Contracting, Proposers must meet the following minimum requirements. Failure to provide any of the required documents or meet any of the below requirements shall result in cancellation of the contract Proposers must be legal entities, currently registered to do business in the State of Oregon (per ORS 60.701). Proposers must submit verification that all insurance requirements are met. Proposers must have a completed Pre-Award Risk Assessment if federal funds are used for this Sourcing Event. (See Procedural Instructions in the Buyer Attachments page of this Sourcing Event)


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